Emotional Intelligence for Personal & Professional Growth

Summary and Learning Objectives

Emotional intelligence is the ability to recognize and deal effectively with your own and others’ emotions. Forty years of research shows that “EQ” is a predictor of career and life effectiveness, and drives up to 80% of workplace success. People with high EQ do better because they gain cooperation from others and use both IQ and intuitive knowledge (“gut”) to make decisions and solve problems. EQ is a vital ability for implementing change, negotiating agreements and leading high-performing teams.

In this session, after a brief overview of the topic, we will do a quick EQ experiment and a 15-question self-assessment, followed by short breakout discussions. The purpose will be to generate ideas for our own personal and professional growth as well as that of our clients.

Speaker Bio

Stevie Twin

STEPHANIE L. TWIN, Ph.D., is a management and training consultant known for her highly interactive training sessions on a wide variety of management, supervisory, communication and leadership topics. She has worked with numerous organizations across the United States in many industries and sectors, as well as in China and Canada. She is an instructor in New York City’s Citywide Training Center, through which she serves several New York City public agencies; at the MTA’s Metro-North Railroad; at Consolidated Edison; and at various private companies. Her specialty fields include emotional intelligence, management, leadership, SLII and communication.

Dr. Twin held several senior management positions before developing her consulting practice, including Director of Government and Community Relations for the Metropolitan Transportation Authority, Congressional District Director for a Brooklyn Congressman and Training Director at The National Center for Public Productivity. She founded and directed the Management Development Institute at Long Island University (Brooklyn campus), coordinated a public-private school-to-work consortium and chaired a local community planning board.

Besides training, Dr. Twin conducts individualized coaching sessions to help people advance in their fields and cope effectively with changing expectations and demands. She holds a Doctorate from Rutgers University. Her website is www.stephanietwin.com